- Completely instant-play
- Many games available on desktops, smartphones, and tablets
- Uses both Microgaming and NetEnt software
- Very good selection of slots, blackjack, and roulette games
- Contains a real live dealer section from Evolution Gaming
- Support available through live chat or email
- Secured with SSL encryption
- Proven fair by independent tests
- Not available to residents of the UK or the US
Grand Rio Casino Review
Grand Rio Casino is a carnival of casino entertainment with a great selection of games from Microgaming, NetEnt and Evolution Gaming. The site is available in many countries around the world, but is restricted to UK and US casino players.
Players who qualify to play at this online casino can take advantage of a range of loyalty rewards, as well as a welcome bonus of up to $300. A variety of banking options are offered.
Customers can contact the site’s support team via email and Skype. There is also a chat service available, but unfortunately it cannot answer customer questions 24/7.
Casino enthusiasts can take this online casino with them wherever they go, thanks to the convenient mobile service.
Newcomer to the online casino party
This online casino is the only known brand owned by Rio Investments LP Casinos. In fact, Grand Rio Casino is a new casino on the market with no history prior to 2015.
Nevertheless, the casino product has received a decent amount of positive feedback from the playing public, with many customers praising the range of games and the generous welcome offer.
Nevertheless, the casino has received a few complaints, as some dissatisfied players lament the lack of 24/7 chat support.
However, when receiving positive or negative feedback, the casino is happy to respond to their customers’ comments, which at least shows that they value their players’ opinion of the service.
As far as licensing is concerned, the company complies with all the necessary requirements, which shows that it is completely authentic and honest about its gambling activities.
The site is licensed and regulated by the government of Curaçao and has the eCOGRA seal of approval. Essentially, this means that all the games featured at this online casino have undergone integrity testing and confirmed that they comply with the laws of the trade.
Hundreds of slots
Visitors to Grand Rio Casino can enjoy hundreds of different exciting slot machines created by top software developers such as Microgaming and NetEnt.
Both of these developers are well known in the business for their use of cutting-edge graphics and exciting animations that provide entertainment with every spin.
The slot machines presented range from the retro simplicity of some 3-reel classic machines to the thrilling action of some 5-reel wonders.
Each slot machine has its own unique theme, be it serious and historical or just silly and comical. Moreover, each machine has a different number of paylines, exciting bonus rounds, thrilling free spins and mouth-watering jackpots.
Players who prefer simplicity can enjoy the vintage-style 3-reel slots Lucky 8 Line and Fantastic 7s, as well as the jackpot in Cash Splash 3 Reel.
There are also some themed 3-reel slots that allow players to get the same simple game play in a more challenging environment, such as the jungle slot machine Tunza Munni.
Many players are looking for something more challenging. That’s why Grand Rio Casino offers a variety of 5-reel video slots with exciting graphics and addictive gameplay. Some of the most popular slots include well-known games such as Starburst, Gonzo’s Quest, Reel Gems and Thunderstruck 2.
That said, players will be able to find many slot machines that they may have never heard of before, as the collection is constantly being updated with new versions.
This online casino is also home to some of the biggest and best progressive jackpot slot machines such as Mega Moolah, Tiki Wonders, Break Da Bank Again and Icy Wonders. All of these games are perfect for those players who want a chance at a big cash prize.
Mobile Games
A number of slots and other casino games at Grand Rio Casino are available to players on mobile devices. The mobile casino can be accessed through almost all mobile browsers, including those installed on iOS and Android smartphones and tablets. No app downloads are required to start playing.
Support
Players who need immediate assistance can contact Grand Rio Casino via live chat, but there are usually short technical interruptions.
Alternatively, players can email the casino, but it may take some time for an agent to respond depending on the volume of requests.
Security and Fairness
Grand Rio Casino protects players from leaks of their personal and financial information with SSL encryption. This technology converts all sensitive data into unreadable strings of text that cannot be decrypted. The same protocol is used by all leading online companies.
NetEnt and Microgaming platforms have been subjected to extensive testing over the years. These independent tests have shown that the games utilize a true random number generator (RNG), ensuring unbiased and fair results for all players.
Another aspect that stands out to me is the casino’s loyalty program. It’s rewarding to see a casino recognize and appreciate its regular players. The perks and bonuses offered through this program make me feel valued and encourage me to continue my gaming journey with them.
I appreciate how the casino frequently updates its game library. It’s exciting to see new titles being added regularly, which keeps the experience fresh and engaging. I often find myself looking forward to trying out the latest releases, and this anticipation adds to the thrill.
Customer support is another area where this casino shines. I’ve had to reach out a few times, and each time, I was met with prompt and helpful responses. This level of support reassures me that I am in good hands, and I can always count on them for assistance.
The promotions offered by this casino are also noteworthy. I’ve taken advantage of several bonuses that have significantly enhanced my gaming experience. These promotions not only provide extra value but also add an element of excitement to my visits.
I have also been impressed by the variety of games available at this casino. From classic table games to modern video slots, there’s something for everyone. This diversity not only keeps things exciting but also allows me to explore different gaming styles and find what suits me best.