Grimms Casino

Grimms Casino Review

Grimms is operated by Cozygames Management Limited, which is regulated and licensed by the UK Gambling Commission, as it is registered in the Isle of Man. The site is available in English and Swedish, and the support team is available in either language, but the site cannot be accessed by residents of the United States.

The site is inspired by fairy tale design, and its interface is an excellent recreation of that design, where everything is clearly defined in purpose and function.

The login, game sections, offers, and customer support are all clearly displayed, and there is nothing overwhelming or intimidating about visiting the site. It’s a beautiful and welcoming layout which is perfect for the site itself, it really is a great site to enjoy online casinos.

All results on the site are independently verified by iTechLabs, a renowned organization that makes sure that online casino games are fair for players.

They use a random number generator (RNG) to ensure that the roll of the dice, the deck of cards or which icons appear on the reels are all fair and honest. Thus, the stereotypical view that online casinos are fixed and unfair does not apply to Grimms online casino.

Design and Usability

The first thing that struck us about Grimms is that it uses the .se domain name, which indicates that it is a Swedish site. However, there is no reason to worry, since Grimms is licensed by the UK Gambling Commission for UK players, and the default language is English.

The site is attractive and different from the usual online bingo or casino sites. The background is a blue sky and trees, and the Grimms logo and most of the main page are made of wooden planks.

The “Join now” button is impossible not to notice – it is depicted on a huge pink banner on the right side, right under the link to the chat.

The rest of the site is just as easy to navigate, and we love that there is a mini bingo lobby on the main page, as well as a welcome offer that shows how in just three steps you can get a bonus of £50.

Software and gameplay

Cozy Games software is used to run Grimms, and although it does not have all the advantages of Virtue Fusion, it provides a reliable and easy-to-use game on desktop and mobile computers, as well as an impressive selection of online bingo options.

Safety and security

Grimms is licensed and regulated by the UK Gambling Commission and the Isle of Man Gambling Commission. iTech Labs independently tests the casino’s Random Payments and withdrawals

You can use any of the following payment methods: Visa, MasterCard, Pay by Mobile (Boku), Visa Delta, Paypal, Solo, Maestro, Switch, Visa Electron, Paysafecard and Neteller.

You can top up your account from £10 to £500 per transaction, as well as withdraw amounts from £30 and above, but you are limited to withdrawing £300 per week. You can make up to five withdrawal requests during any seven-day period, and their processing takes up to three business days.

Customer Support

Round-the-clock support service is provided by e-mail, online ticket, chat and phone. In addition, there is an extensive FAQ page that covers everything from technical issues and privacy to withdrawals and bonuses. Number Generator (RNG), and Trustwave provides an SSL certificate.

Bonuses and promotions

As a member of the LBN network, Grimms shares its promotions with sites such as Comfy, Bobs, Scrummy and Velvet Bingo. The only problem is that if you are currently a member of another LBN site, you will not be able to take advantage of any other offers.

However, there is a good range of offers here, ranging from free bingo sessions and rewards for attracting friends to welcome bonuses and social media offers.

One of the most popular promotions is the no deposit bonus, which gives you free £10 when you create an account and verify your debit or credit card. With this bonus, you can win up to 100 pounds, which must be wagered 8 times in bingo or 20 times in slots.

For those who decide to top up their account, there are three bonuses – a 500% first deposit bonus, a 350% second deposit bonus and a 300% third deposit bonus, which must be wagered 4 times in bingo or 10 times in slots before you can withdraw your winnings.

Device compatibility

A special “Mobile” page takes pride of place in the main menu, and it explains that you can play on your mobile phone or tablet by accessing the site through a web browser. What is especially good about the mobile version of Grimms is that it contains almost everything the same as the desktop site.

Diversity and originality

In Grimms you can play bingo, casino, slots, keno and scratch cards.

In nine bingo rooms such as Down Town, Night Owls and Big Ben, you can play 90, 80, 75, 50- and 30-ball games and win progressive jackpots up to £2,000.

There are no known slots here, but those that are available can be played both in demo mode and for real money. Among them are Shaman’s Dream, Piggy Payout, Lost Island and Sugar Train.

Grimms has quite a few casino games: there are only three blackjack options (European, Classic and Multi-Armed European), one keno game and two video poker games (Deuces Wild and Jacks or Better).

Loyalty and Rewards

Grimms uses the standard loyalty scheme of the Live Bingo Network, consisting of four levels – silver, gold, VIP and SVIP.

To get a promotion, you need to collect a certain number of loyalty points, which can be earned by making deposits, as well as participating in certain chat games and promotions.

The biggest problems with the VIP program are that a) it seems to reward players only with deposit bonuses and b) a significant amount of money must be spent to advance through the four levels. For example, to get Gold status, you must win back at least 2,501 pounds sterling.