- Live chat
- Mobile casino
- Multiple currencies accepted
- Multi-lingual website
- Small selection of table games
Joo Casino Review
If you are looking for a new casino to try your luck, Joo Casino may be the perfect place for you to register. Founded in 2018, Joo Casino has had enough time to establish itself as a reputable option in the gaming industry. The casino is owned and operated by Dama N.V., which operates several other casino brands.
Joo Casino has a Curacao license, which should provide players with confidence in its legitimacy. With the abundance of casino options available on the modern market, we will look at the attributes of Joo Casino and determine whether it meets your preferences and whether it is worthy of your registration.
Bonuses and Promotions
The welcome bonus in Joo is a 100% match of deposits, which will double up to 100 euros of bonus funds. It will also give you 100 free spins for four days, which can be used in the Platinum Lightning Deluxe and Aztec Magic Deluxe slot games.
To qualify for this offer, you need to make a deposit of at least €20. The offer is accompanied by a 50-fold wagering requirement, which must be completed within 2 weeks. During the game for this you will have a bet limit of €5.
However, this is only the first of the four parts of the welcome package.
The three other offers in this package are a 50% match up to €100 on your second deposit, a 75% match up to €150 on your third deposit and finally a 100% match plus 50 free spins on your fourth deposit on the site. The last amount doubles to €100. All of them meet the same wagering requirements.
In addition, active players can take advantage of weekly bonuses for replenishment of the account in the form of a 40% match on Mondays, as well as a bonus of up to 50 free spins on Wednesdays. There is also a weekly cashback for all losses from the sportsbook section, which returns up to 20%.
Deposits and Withdrawals
Two more distinctive features of Dama Casino are a rich selection of payment options and support for cryptocurrencies. In this matter, Joo is no different.
You can deposit funds to the website via Visa, Mastercard, Maestro, Skrill, Neteller, ecoPayz, WebMoney, Paysafecard, Neosurf and Bank transfer.
However, these are only fiat options. As for cryptocurrencies, you have Bitcoin, Bitcoin Cash, Ethereum, Litecoin and Dogecoin.
The minimum deposit amount is the same for all services and is €20. All transactions are processed instantly and no additional fees or charges are charged.
The site also supports various account currencies to help you avoid conversion fees. These include EUR, USD, NOK, RUB, CAD, PLN, NZD, JPY, AUD, BRL, BTC, BCH, ETH, LTC and DOG.
Meanwhile, for withdrawals you can choose Visa, Mastercard, Skrill, Neteller, WebMoney, ecoPayz, Neosurf, Bank Transfer, Bitcoin, Bitcoin Cash, Ethereum, Litecoin and Dogecoin.
The minimum amount here is also €20, except for bank transfers, where it can range from €100 to €500. There are limits on the amount you can withdraw in one week or month – €2,500 and €12,000, respectively.
In most cases, the application is processed instantly, however, when using some methods, it can take up to 3 working days. Withdrawals also do not require additional fees.
Games Selection
When evaluating a new casino, players must take into account many factors. One of the most important is the size of the game library.
Joo Casino boasts an extensive portfolio of almost 6,000 games, which ensures that players will find a game to their liking.
Games are easily accessible through the search function by specific titles or by browsing through various categories. It is nice to note that Joo Casino supports cryptocurrency slot games, which is a growing trend in the industry.
Live games are popular among players because they create the impression that the dealer is physically present at the table and interacts with the players.
Although the selection of live games at Joo Casino may not be the largest, it offers a good variety, including poker, baccarat, blackjack and the always popular roulette.
Customer Support
You can contact Joo Casino support service 24 hours a day, 7 days a week. You can do this via email or online chat on the website.
The latter is located in the lower left corner of the screen and connects you directly with a support employee. They will help you on the spot and you won’t have to wait too long as the waiting time is very reasonable.
Meanwhile, an email option is also available on the site via the contact form located in the “Support” section. Finally, Joo has an extensive FAQ section where you will find answers to most of the common questions you may have.
Mobile Casino
Although Joo has been around since 2014, it is still a modern casino with a website fully compatible with all mobile devices.
You can easily access it through the browser of your phone or tablet and get all the same features and games as in the full version.
And while the lack of an app may disappoint some, it also means that you won’t have to download or install additional software to play on the road.
Security and Licensing
Joo Casino, like all Dama N.V. sites, operates on the basis of the company’s license to conduct gambling activities in Curacao.
This is due to the support of cryptocurrencies, since Curacao is the only regulator that issues licenses to such casinos.
Despite the fact that Curacao has proven itself well over the years, it is not considered one of the safest among its colleagues. In fact, the regulator has long refused to take part in disputes over unpaid winnings.
This means that if such a problem arises, you will not be able to enlist the support of the regulatory authority and will have to solve it yourself.
Curacao also has lower requirements and fees than its European counterparts, making it much more affordable for low-quality casinos.
FAQ
Is it safe to play at Joo Casino?
As a crypto casino, Joo is licensed by the Curacao Electronic Gaming Authority. This particular regulator is not exactly known as the most reliable because of its history of refusing to participate in disputes over unpaid winnings.
This means that if you ever find yourself in such a situation, no one will support you. If you want to find a safer alternative, check out our list of the most reliable online casinos.
What is the welcome bonus at Joo Casino?
Joo Casino offers a welcome bonus of 100% of the deposit amount. It doubles to €100 and also provides 100 free spins for 4 days.
To receive the bonus, you need to make a deposit of at least €20. Bonus funds are subject to a 50-fold wagering requirement, which must be completed within 14 days.
However, this is only the first part of the welcome package of 4 bonuses. For more information, check out our full site review.
Which cryptocurrencies does Joo Casino support?
Joo Casino works with a number of cryptocurrencies. These include Bitcoin, Bitcoin Cash, Ethereum, Litecoin and Dogecoin.
The minimum amount for depositing and withdrawing funds on the site is €20 or the equivalent of this amount. You can also set all these cryptocurrencies as the currency of your account to avoid conversion fees.
If you are new to cryptocurrencies and want to learn more about them, check out our useful article on this topic.
Does Joo Casino have a mobile app?
No, Joo Casino has no apps for either mobile or desktop devices.
However, you can easily access the site through a browser on your phone or tablet and get all the same features as on a desktop computer. This saves you from having to install additional software that only takes up space in memory.
Joo Casino has tailored their website to be user-friendly, ensuring that navigating and finding desired games and features is effortless.
Joo Casino truly listens to its user base and adapts accordingly, giving you the assurance that your opinions and suggestions are highly valued.
Whether you have a inquiry, encounter a payment issue, or need guidance, their support team is just a click away.
The quality of games remains uncompromised, and you will have access to all the features and functionalities available on the desktop version. Joo Casino ensures that the excitement of online gambling can be enjoyed on the go.
Joo Casino’s commitment to excellence goes beyond their gaming offerings. They strive to provide a superior overall experience for their players, with a focus on user-friendly interfaces, outstanding customer support, responsible gambling, mobile accessibility, loyalty rewards, community contribution, transparency, and continuous improvement.