- Completely instant-play
- Features a broad range of NetEnt slots and other games
- Offers a real live dealer casino
- Features live chat support
- Available in 16 languages with an emphasis on the Russian market
- Secured with SSL encryption
- Proven fair by TST
- Unavailable to US players
- No phone support
General Information About JoyCasino
Joycasino offers a diverse range of gaming options, including popular NetEnt slots, live dealer games, and more. The casino also features games from other leading software providers such as Microgaming, Yggdrasil, ELK Studios, Play’n GO, and Thunderkick.
While it has a strong presence in the Russian market, Joycasino is available in 13 languages and welcomes players from most countries around the world. It operates under a license from the government of Curacao (the license number is №8048/JAZ2014-006).
Restricted Countries and Territories
Unfortunately, Joycasino does not accept players from the United States.
However, players from other countries are welcome to sign up as long as online gambling is legal in their jurisdiction.
Joycasino offers a comprehensive selection of NetEnt slots, including popular titles like Starburst, Spiñata Grande, Wild Water, Jack Hammer, Steam Tower, Aliens, and Twin Spin.
The casino also provides various virtual table games, including different blackjack and roulette variants, Red Dog Progressive, Oasis Poker, Caribbean Stud, and Punto Banco or Baccarat.
Additionally, players can enjoy video poker games like Jacks or Better, Deuces Wild, Joker Wild, and All American Poker, with the option to play multiple hands simultaneously. The casino also offers a variety of scratch games with different themes and payouts.
Joycasino boasts an impressive collection of live roulette and live blackjack games in different formats. Players can choose between automatic or dealer-hosted games, providing a customizable and immersive casino experience similar to land-based establishments.
JoyCasino offers an exceptional welcome bonus package that allows you to choose from different bonuses for your first deposit.
Not only that, but you can also claim bonuses on your second, third, fourth, and fifth deposits at this incredible online casino.
- Option 1: 100% bonus up to $2,000 (minimum deposit $500)
- Option 2: 150% bonus up to $300 (minimum deposit $50)
- Option 3: 200% bonus up to $50 (minimum deposit $20)
Simply select the deposit bonus that excites you the most and start playing with your bonus funds.
Once you have completed the wagering requirements for the first deposit bonus, you can then take advantage of the subsequent deposit bonuses.
- 2nd deposit: 100% bonus up to $300
- 3rd deposit: 50% bonus up to $400
- 4th deposit: 50% bonus up to $500
- 5th deposit: 25% bonus up to $750
In total, you can receive up to $4,000 in deposit bonuses across your first five deposits. Additionally, upon your first deposit, you will receive 20 free slot spins.
You will receive an additional 180 free slot spins each day for the following nine days, bringing the total to 200 free spins. Please note that the free spins should be used promptly to avoid them being removed from your account.
Free spins winnings are subject to a 25x wagering requirement, while the welcome bonuses also have a 25x wagering requirement. Make sure to check the terms and conditions of each offer before starting your wagering.
Even after your fifth deposit, JoyCasino continues to reward its players with regular bonuses and promotions. Keep an eye on your casino inbox and visit the site’s promotions page, which is regularly updated.
The casino also offers exciting wagering competitions such as the “Adventure Kingdom” quest and the “Gangsta Paradise Tournament” with impressive prizes for the top performers.
At JoyCasino, you can earn comp points (CPs) for your wagering and deposits, similar to a real casino. These CPs can be exchanged for cash to continue your wagering.
Furthermore, accumulating CPs will allow you to progress through the VIP scheme, which offers various incentives. Starting at the “Novice” VIP level, you only need 10 CPs to reach the next level, “Regular.” The highest level, “Dark Knight,” requires 25,000 CPs to achieve.
Joycasino provides live support to assist players with any inquiries or issues. The support team is available 24/7 through the “Live Help” button on the website. It’s important to note that the live chat dialog is only available in Russian, regardless of the selected language or via email.
Security and Fairness
Joycasino ensures the security of its players by employing SSL encryption technology, verified by Go Daddy. The casino’s games are audited for fairness by TST, a reputable third-party testing agency in the online gambling industry.
Is Joycasino a Safe and Legitimate Online Casino?
Joycasino operates under a Curacao license, which calls for extra caution.
However, the casino has been active in the industry for over ten years, and there have been no significant complaints about the brand’s trustworthiness.
Who Owns Joycasino?
For CIS countries, Joycasino is operated by Darmaco Trading Limited, while Darklace Limited operates it for the rest of the world.
Both companies are owned by Pomadorro N.V., with a physical address at Heelsumstraat 51 E-Commerce Park, Curacao.
Which Countries are Restricted at Joycasino?
Joycasino accepts players from 100+ countries, including Canada, India, Finland, and Norway.
However, players from Australia, France, Germany, Sweden, the UK, the Netherlands, and the US, among others, are unable to create an account.
What Payment Options are Available at Joycasino?
Joycasino offers a wide range of payment methods for players to choose from. These include VISA, Mastercard, Neteller, Skrill, Trustly, Muchbetter, Astropay, and cryptocurrencies, among others.
What Sports Can I Bet on at Joycasino?
Joycasino provides over 40 sports for pre-match and live betting. Popular sports like basketball, football, and tennis are available, as well as lesser-known sports such as badminton, snooker, darts, and cycling.
What Terms and Conditions Should I Be Aware of?
During our review of Joycasino, we came across a few noteworthy terms and conditions. Firstly, a 10% fee applies if you request multiple withdrawals in a single day. Secondly, withdrawals of $1,000 or more may require additional verification.
Additionally, each deposit must be rolled over three times (3x) before a withdrawal can be made.
How Can I File a Complaint Against Joycasino?
If you encounter any issues, it is recommended to first contact the Customer Support team to seek a resolution.