- Fast payments
- Home to lots of software providers
- Live chat is open 24/7
- Mobile friendly games
- Several country restrictions
General information about LevelUp Casino
LevelUp Casino has maintained a high casino ranking on iGamingScan for a long time. We and our players rate this online casino very highly. It currently has over 200 reviews from real players.
You can read these reviews from users who have deposited and played at this casino and you can also visit our forum where we have discussed this casino.
We also have a good history of complaints. Since the inception of our website, there have been very few complaints and if any complaints have been made, they have been successfully resolved. We appreciate the casino’s approach to customers who have problems.
Our review will be helpful if this casino is a brand new site for you. Scroll down the page and you can also check out the casino’s many bonuses.
We have now gathered all the information you need about payments, customer service, games and responsible gambling.
When playing at Level Up Casino, you can deposit and withdraw using a variety of options, including fiat currencies and crypto-currencies.
Minimum deposit and withdrawal amounts range from 10 USD to 20 USD. This information can be found on the cashier page during a transaction. You’ll also be happy to know that there are no payment fees (except for bank transfers). Currently, there are no fees for deposits or withdrawals.
There are limits on deposits, but these limits are set by the payment processor. The amount that can be withdrawn is also subject to limits set by the casino: you can withdraw €3,000 per day, €7,500 per week or €15,000 per month.
The casino strives to process all withdrawals as quickly as possible.
However, the terms and conditions state that it can take up to one day. You can speed up the process by sending in your confirmation documents as soon as possible.
Customer Service at LevelUp Casino
The casino goes the extra mile when it comes to customer service. You can talk to friendly and professional customer service representatives by using the chat room, which is open 24/7.
Unfortunately, they can only speak English, but if you speak another language, you can use the translation website.
Alternatively, you can also ask your question via email and the casino will try to answer it as soon as possible.
If you visit the support section of the website, you will find an online contact form. This can be used as another way to get in touch with the support team. However, the live chat is the fastest.
Another point that we liked is the frequently asked questions page – the FAQs are carefully designed and cover topics such as bonuses, deposits, withdrawals and responsible gambling.
It’s worth reading these pages, as the answers to your questions are likely to be found there, saving you the trouble of contacting customer support.
LevelUp Casino Games
The casino offers over 4,500 games. It’s no surprise that there are thousands of slot machines on the internet! But that’s not all.
You can enjoy a variety of table games, casual games, live casino games, and more. If you use cryptocurrencies, the games lobby is also player-friendly. You can quickly navigate to the BTC section for instant and seamless access to your favorite games.
If you want to narrow your search and find more of your favorite games with fewer games, visit the vendor drop-down menu. The providers are listed here in alphabetical order, allowing you to quickly and easily access your favorite providers.
Other than that, there is no filtering option. However, there is a search engine. If you have a specific game, just type it into the search engine to find it quickly.
For more action, visit the Live Casino Games section, where you will find live casino games from providers such as Evolution Gaming and Lucky Streak.
LevelUp Casino bonuses and promotions
Level Up Casino’s welcome bonus is so generous that you can start playing right away and enjoy the benefits from day one. The welcome package includes $900 and 200 free spins and is valid for new players for two weeks after registration.
In total, WB includes four bonuses. In Australia, New Zealand and Canada, you can get $900 + 200 FS in the welcome package if you make the following four consecutive deposits:
100% up to AU$100/NZ$/CAD + 100 FS, WG x 40
50% up to AUD/NZD/CAD 200 + 50 FS, WG x 40
50% up to AUD/NZD/CAD 300, WG x 40
100% up to AUD/NZD/CAD 300 + 50 FS, WG x 40
The welcome package for online casinos in other countries is €/$400 as follows:
100% up to €/$100 + 100 FS, WG x40
50% up to €/$100 + 50 FS, WG x40
50% up to €/$100, WG x40
100% up to €/$100 + 50 FS, WG x40
Deposit $20 or more and receive your first bonus, then a 100% bonus; if you deposit $20 or more, you can receive all other bonuses if you deposit three times. Please note that the free spins are only valid for 24 hours after you receive them. Please do not use the ‘No.
Remember to enter LVL1, LVL2, LVL3 and LVL4 in the bonus code field to activate the bonus.
You can also enjoy the following bonuses:
Workaday Reload: 50% deposit up to €/$100 and 20 free spins. What’s even better is that this promotion is available twice from Monday to Thursday! To qualify for the bonus, you must deposit €/$20 or the equivalent and play on the same day. The bonus can be withdrawn the following day.
Weekend Deposit: 50% of your deposit back up to €/$200 and 40 free spins. This bonus can be used twice between Friday and Sunday. To get it, you must deposit at least €/$40, play the same day and get the FS the next day.
Weekday Special: 75% bonus up to €/$200 and 40 free spins. Deposit a minimum of €/$40 or equivalent currency, play the same day and get the next day bonus.
There are some things you should know before you start wagering bonuses:
Residents of some countries are not allowed to play with deposit bonuses. However, you can still take advantage of the VIP bonus system and loyalty points.
These countries include Afghanistan, Albania, Azerbaijan, Bangladesh, Belarus, Bulgaria, Croatia, Cyprus, Estonia, Finland and 17 other countries. A complete list can be found on our Terms and Conditions page.
Deposit bonuses do not apply to players from certain countries, including Georgia, Germany, Greece, India, Iran, Iraq, Israel, Kazakhstan, Latvia, Lithuania, Malaysia, Pakistan, Poland and 18 other countries.
LevelUp Casino’s Commitment to Responsible Gambling
If you have a gambling problem, it’s time to use the responsible gambling tools offered by LevelUp Casino. The tools available are listed above. Questions about these tools are also answered on the casino’s FAQ page.
To promote responsible gambling, LevelUp Casino offers a personal limits feature. You can set limits on game deposits, losses, wagers, spending or account activity.
This feature can be accessed in the “Personal Limits” section of your account. If you have any questions, our support team will be happy to assist you via email.
If you wish to opt out, you must block access to your account by sending an email to the casino. You can choose to be blocked for a certain period of time or permanently.
Further information on outside help and protection of minors is also available at the casino.
Does LevelUp Casino guarantee fair play?
LevelUp Casino offers fair play, yes. Each provider’s RNG is tested and certified for randomness, which automatically guarantees a fair result for all games.
Does LevelUp Casino offer downloadable software?
No, the LevelUp Casino software is not available in a downloadable format. The only formats available are Instant Play and Mobile Play. The good news is that the entire portfolio of over 3,900 games is available for both desktop and mobile players.
Does LevelUp Casino support cryptocurrency payments?
Yes, LevelUp Casino allows deposits and withdrawals using cryptocurrencies (Bitcoin, Bitcoin Cash, Litecoin, Ether, Dogecoin and Tether).
What kind of customer support does LevelUp Casino offer?
LevelUp Casino offers excellent multilingual support for all players. There is an extensive FAQ section where you can get answers to all your questions.
You can also contact the support team in the following ways
Live Chat: Click on the chat icon to start a live chat with the support staff.
Email: Fill out the email contact form on the casino’s support page.