Lucy’s Casino

General Information About Lucy’s Casino

Lucy’s Casino is a fun online casino where players can relax and enjoy their favorite games, from slots and table games to bingo and sports games. Here you’ll find several software providers, including Pragmatic Play, Spinomenal, Betsoft, GameArt and Wazdan.

The site caters to an international audience and is available in English, German, Finnish, Norwegian, French and Portuguese. Players can enjoy the casino instantly through almost any device and web browser.

Prohibited countries and territories

Due to legal restrictions, the casino cannot accept players from all countries. Restricted countries and territories include Afghanistan, Cuba, Finland, Hong Kong, Italy, Malta, Sweden, and the UK.

All restricted countries are listed in the “Other Casino Information” section, so please read this section before proceeding to the casino.

Virtual Games

The casino offers a large selection of the most popular video slots and is designed for players from all over the world. With numerous software providers to choose from, there is something to suit every player’s needs.

The user-friendly design of the lobby allows players to find their favorite games by using the live search function or browsing games by vendor.

Of course, with so many different vendors, there are also plenty of table games, including blackjack, baccarat, roulette and poker variants.

Players who want to win using strategy can try playing at these tables. You can also check which games are best for your minimum and maximum bets.

There is also video poker. These include Tens or Better and Royal Court, which are located in the casino lobby.

Other sports betting and virtual games are also available in the lobby.

Live Casino

Live casinos are just additional, more exciting games offered by big companies like Vivo Gaming. These games do not run on top of software like other games. Instead, each game has a real dealer involved and is broadcast live from a studio.

Players can sit next to a croupier and place bets with other players in a live environment, or face-to-face with the dealer.

Mobile Gaming

Lucy’s Casino also offers mobile gaming. Almost all mobile devices are supported, so players can enjoy casino games from the comfort of their own homes on their smartphones and tablets.

As with the online version, there is a large selection of games to choose from and many of the same features are available. There is no app required, so players do not need to download any additional software, just log in or register through a compatible mobile browser.

Lucy’s Casino bonuses and promotions

When you sign up at Lucy’s Casino, you will receive a generous first deposit bonus and use this money to play slots from selected software providers.

Lucy’s online casino reviewers recommend using this bonus to limit your deposit, regardless of your budget, and we believe it is the best promotion for all new players.

By depositing at the casino in Bitcoin or other popular cryptocurrencies, players can take advantage of a daily deposit bonus. Slot players can also take advantage of daily cash back after losing money. They can also get more cash back offers by contacting customer support.

Support

If you need help or support, you can use the chat room to post in the casino.

However, the chat room is only open between 9:00 and 1:00 CET. Outside of these hours, players can send emails, which can be done in several languages, including English, German, Spanish, Norwegian and Finnish.

Security and Fairness

There are no security issues here. The casino uses standard encryption methods supported by state-of-the-art firewalls. This means that sensitive information remains secure and encrypted at all times during transmission.

The results of slot machines and table games are determined by a random number generator, which is always objective and ensures that players get a fair result every time they place a bet.

FAQ

How can I create an account?

Click on “Register” and follow the instructions.

How can I change my email address?

Please contact customer service via live chat or email.

Who can create an account?

Only you can create an account. It is forbidden to open an account for someone else or to act as a representative: you must be over 18 years old and not a resident of the UK, USA or Greece.

Why can’t I open an account?

When registering, please make sure that all fields are filled in correctly and that no mistakes have been made. Please also note that you cannot have more than one account per person/IP address/household.

If you already have an account and cannot remember your password, click on “Login”, then “Forgot Password” and follow the instructions.

Trying to use a different web browser may also cause problems.

If none of the above solutions work, please contact our customer support team via live chat or email.

How can I change my account information?

You can log into your account by clicking on your avatar in the menu on the left. You can then update your account details in the “Profile” section.

I created an account but I can’t log in?

Check your email address and account details.

If you don’t know your password, click ‘Login’, then ‘Forgot password’ and follow the instructions.

If you have tried to log in multiple times with incorrect information, your account may have been temporarily suspended for security reasons.

Please contact customer service for assistance.