Queenplay Casino

General Information About Queenplay Casino

Queenplay Casino is an online casino platform that offers a wide range of games, including video slots, table games, scratch cards, and a live casino.

Players can enjoy a diverse selection of games from top software providers such as Play’n GO, NetEnt, and Red Tiger Gaming.

The casino is accessible in multiple languages and can be instantly accessed through a web browser or on mobile devices. Queenplay Casino holds licenses and is regulated by both the Malta Gaming Authority and the UK Gambling Commission.

The gaming platform holds all the necessary licenses to operate legally. This is demonstrated by its Malta license number MGA/CRP/148/2007 and UK license number 000-039483-R-319409-001.

Restricted Countries and Territories

Unfortunately, there are certain country restrictions in place, which means that some players will not be able to open an account.

The United States of America is among the restricted countries. For a complete list of restricted countries and territories, please refer to the “Queenplay Casino Details” section.

Virtual Games

Players can enjoy a wide variety of video slots from top-performing software providers. While the lobby is user-friendly, players who have specific games in mind may find it easier to utilize the search function.

The games can be accessed quickly, and players can also browse the lobby to discover new titles. Some popular slot titles available include Gonzo’s Quest, Book of Dead, Twin Spin, Black Mamba, and Mystic Wheel.

The casino also offers a selection of table games, including various versions of blackjack and roulette. Additionally, card game enthusiasts can try their luck with Baccarat, and players can find tables that suit their betting preferences.

For fans of card games, Queenplay Casino provides video poker games, although the selection may be more limited compared to other categories. Nevertheless, players can enjoy popular variants like Jacks or Better.

Live Casino

Queenplay Casino features a live casino section that operates around the clock. It offers a diverse range of live table games, including Live Blackjack, Live Roulette, and Live Baccarat. These games are hosted by real-life dealers, creating an immersive and authentic casino experience.

Mobile Gaming

Players can enjoy their favorite games on the go through the mobile version of the casino’s site. There is a wide selection of mobile games available, and no app download is required. The mobile casino can be accessed through most mobile browsers on smartphones and tablets.

Queenplay Casino Bonus

Like many online casinos, Queenplay rewards both new and existing players with exciting promotions. To take advantage of these offers, you need to register an account at the casino.

Once you’re a member, you can explore the Promotions section on the website or check the emails sent by the casino for enticing offers.

Queenplay Casino Welcome Bonus

Upon creating your account, you’ll be eligible for a fantastic sign-up bonus. To claim this bonus, make your initial deposit on the site. By depositing a minimum of £20, you’ll qualify for a reward of up to £200 in bonus funds.

The welcome bonus is spread across your first three deposits, providing a combination of real money funds and bonus funds. Here’s how it works:

• First deposit: Receive a 100% bonus up to £50 and 20 free spins on Starburst.
• Second deposit: Receive a 50% bonus up to £75.
• Third deposit: Receive a 50% bonus up to £75.

In addition to the initial 20 free spins, you’ll receive 20 free spins on each of the following three days:

• Day 2: 20 free spins on Book of Dead.
• Day 3: 20 free spins on VIP Black.
• Day 4: 20 free spins on Aloha! Cluster Pays.

Queenplay Casino Bonus Code

To claim the welcome bonus, you don’t need to enter any specific bonus code during your initial deposit. Your deposit is sufficient to qualify, and the bonus funds and free spins will be automatically added to your account. Keep in mind that winnings from bonus funds must be wagered 35 times before withdrawal.

VIP Program

Queenplay has a reward points scheme in place to acknowledge and reward regular players. As you play games on the site, you’ll earn reward points that can be redeemed for bonus funds. The standard earning rate is one reward point for every £40 wagered on games.

Support

Customer support is readily available for anyone in need of assistance. The casino provides a live chat facility where customer service agents are available seven days a week from 06:00 GMT to 23:00 GMT. Players can also reach out to the casino via email or phone if they require further assistance.

Security and Fairness

Queenplay Casino prioritizes the security of its players by employing high-level encryption technology to ensure the protection of personal and financial transactions. Sensitive data is encrypted before being transmitted over the servers.

The casino’s games are subject to constant monitoring to ensure fairness, as they utilize a random number generator. Players can have peace of mind knowing that the games they play will always produce random and unbiased results.

FAQ

Can I trust Queenplay Casino?

Absolutely. Queenplay Casino holds licenses from both the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA).

These regulatory bodies ensure that the casino operates in compliance with strict standards and regulations, offering a safe and secure gaming environment.

In the event of any issues, you can rely on the authorities to investigate and protect your interests.

How can I withdraw my winnings from Queenplay Casino?

To withdraw your winnings, you can use the same payment method you used for depositing. The casino will process the withdrawal request, and it may take a few business days for the transaction to be completed. Please note that specific payment methods may have their own processing times.

I’ve been waiting for a week, and Queenplay Casino hasn’t paid out my winnings. What should I do?

Please consider the 2-day pending time that is applied before processing withdrawals. During this period, you have the option to cancel your withdrawal request.

Once the pending time is over, the casino will process your withdrawal. However, weekends and holidays may cause additional delays.

If it has been longer than expected, ensure that you have provided all the necessary documents and that they are clear copies. You can contact the casino’s customer support for further assistance.

Is it possible to play at Queenplay Casino using a proxy?

Playing at Queenplay Casino using a proxy is not recommended. The casino’s terms and conditions state that players must ensure that online gambling is legal in their country.

If you play from a restricted jurisdiction or use a proxy to bypass restrictions, you may not receive protection in the event of a dispute.

Furthermore, engaging in illegal gambling activities may have legal consequences. It is important to comply with the laws of your country when accessing and playing at online casinos.