Red Queen Casino

Red Queen Casino Review

Red Queen Casino is a British casino with a royal theme that offers a wide selection of slot machines from companies such as 1X2 Gaming, Elk Studios, NextGen, Playson, Thunderkick and Cryptologic.

All these exciting gambling games are presented on the site, designed in accordance with high modern standards and equipped with many convenient navigation functions, which allows players from all over the world to play both for fun and for real money. The only countries with explicit restrictions are the United States and Nigeria.

The famous reign in the casino world

Red Queen Casino began its reign in the online casino industry just a few years ago, after it was founded in 2014.

However, as the website notes, the company behind this brand, actually has a history that stretches back to 1984.

Therefore, it is reasonable to assume that the people behind this service have a lot of experience when it comes to meeting the needs and desires of gamblers from all walks of life.

The company also claims that it has been complying with all the rules and regulations established by the UK Gambling Commission since 2005.

It seems that this is the case, since the reputation of the casino among the players does not cause much concern. Many casino visitors leave positive reviews, referring to the fact that they were particularly impressed by the range of games and generosity in encouraging player loyalty.

One complaint was filed against the casino due to the fact that the casino withheld winnings from the bonus reward, which was wagered by the injured player.

The casino assured the player that it was conducting an investigation at the senior management level, and as a result, the client received his winnings, as a result of which he was satisfied with the return. Thus, it can be concluded that the casino operates clearly, transparently and actively in case of such disputes.

Software and game selection

The games for Red Queen Casino are supplied by companies such as 1×2 Gaming, SGI/WMS, Elk Studios, NextGen Gaming and Thunderkick, on the Nyx Interactive gaming platform.

The entire casino is accessed through a web browser, which means it doesn’t require cumbersome downloading and installation of any software. Most games use a Flash plugin to run, although some of the newer games from Elk Studios, for example, run on HTML5.

Signing up for an account at Red Queen Casino was very easy and took less than a minute of my time to set everything up.

The selection of games at Red Queen Casino is quite large, with dozens of options for slots, table games, keno, bingo, scratch cards, and arcade games.

Overall, I found that the quality of the games varies: some excellent games are offered alongside games that disappoint in terms of both graphics and features.

Starting with the highest quality games, you can find many games under the SGI or Scientific Gaming banner. This includes games made famous in land-based casinos by WMS Gaming and Barcrest, which are now subsidiaries of SGI.

Think of games such as Bruce Lee, Zeus, Raging Rhino and Cashino. Other impressive looking games are supplied by companies like Thunderkick and Big Time Gaming.

On the other hand, there are games that are not as impressive as these, including games from lower-end developers such as 1×2 Gaming, as well as well-known but tired looking games from Aristocrat.

A couple of slots from Elk Studios, namely The Lab and Electric Sam, were perhaps the most polished of the lot and included an interesting feature that allows you to choose the betting system you’ll use while playing.

There are three options to choose from, which are different ways of automatically raising or lowering your bets to different levels after a winning or losing streak.

Of course, you should always remember that, although many people swear by them, betting systems do not change the house edge in games and, as such, do absolutely nothing to make you win or lose more or less than you would otherwise.

For table game enthusiasts, there is a large selection of games such as Sic Bo, three card poker, baccarat, Caribbean Stud, War, Odd One in and Texas Hold’em.

Several varieties of roulette and blackjack are also offered, with bonus options and rule variations to keep things fresh, as well as several tables with live dealers. Video poker is available on a limited basis, with the casino offering All American, Jacks or Better or 10s or Better.

Banking services and customer support

Banking operations at Red Queen Casino are quite decent: there is a standard selection of methods for depositing and withdrawing funds from the casino using credit cards and common electronic wallets.

With most deposit methods, funds are credited to your account instantly, but in my experience, payments to e-wallets take about 2-3 days. I was disappointed when I found that my withdrawal was delayed for a day or so before it was approved.

The daily withdrawal limit is 3,000 pounds, which, although not ideal, is likely to inconvenience only the high rollers among you.

However, for such high rollers, I found a great inconvenience in the conditions: The maximum daily win limit is 25,000 pounds in all games, while you are allowed to win no more than 10,000 pounds per bet.

Customer support is available by phone, email and instant messaging. It is available during business hours in the UK from 7:30 a.m. to 5:30 p.m. GMT from Monday to Friday.

When the staff were available for instant messaging, I found that they were cheerful and could answer any of my questions.

Security, Fairness, and Responsible Gaming

Red Queen Casino offers its players a secure gaming experience by using an encrypted connection to protect your information when communicating with casino servers.

The casino has an extensive privacy policy that was easy for me to read and understand. As for the integrity of the games, I was impressed by how the casino displays the percentage of return to play (RTP) for each game on the site, both on the game page and on the preview of the main index.

They also provide an estimate of the volatility of each game, as well as a clear indicator of what percentage each game contributes to meeting the wagering requirements of the bonus. It’s nice to see such transparency.

Regarding responsible gambling, Red Queen hosts a regular page about problem gambling and offers links to organizations that provide assistance, as well as websites that can help protect minors from accessing online betting sites.

In addition, Red Queen allows you to set daily limits on the account settings page. To exclude yourself, you need to contact the casino through the support service.

Conclusion

Red Queen Casino is a good online casino with a British license, but there are several improvements that it needs to make if it wants to become a market leader.

Although the quality of the games varies, and some of them are not impressive, I believe that the unique library of games is a feather in its hat, as it is one of the few casinos that really offers something unusual.

However, the limited opening hours of the support service, the lack of slots with a progressive jackpot of one million pounds, as well as daily limits on winnings and withdrawals – all this can be improved.