- Full selection of slots and games from RTG
- 24/7 support available through live chat, US and international phone, and email
- Proven fair by TST
- Mobile casino included
- No full third-party audit certificate available for viewing
- Instant play version has limited game selection
- Players may experience slower payouts
Review of Cool Cat Casino
Discover what Cool Cat Casino has to offer and whether it’s worth signing up for one of its bonuses with our impartial review.
Is Cool Cat Casino a Safe Bet?
There are concerns about the legitimacy of its gaming license, and the casino lacks a valid auditing certificate.
Additionally, many players have left negative reviews due to poor withdrawal conditions, unfair welcome bonus terms, and a lack of customer support. In short, this kitty is another example of an RTG online casino gone bad.
Although Cool Cat Casino has been around since 2002 and has over two decades of experience, the negative player feedback continues to pile up. The casino has not made any significant changes to address these issues.
The biggest problem with Cool Cat Casino is its affiliation with the Virtual Casino Group (VCG). While VCG is a major player in offshore casinos, it has gained a poor reputation among US players over the years.
However, the casino does accept players from many countries around the world as long as they are 21 or older.
Players from the United Kingdom are also welcome. While some VCG casinos have attempted to improve their image in recent years, many problems still exist.
If you do decide to sign up with Cool Cat Casino and make a deposit, it is recommend proceeding with caution.
Cool Cat Casino Game Selection
Cool Cat boasts a library of over 220 casino games, all provided by RealTime Gaming. There is a variety of slots and table games available, including attractive video poker games such as Jacks or Better that can be played for fun or real money. Blackjack games are also available for those who want to take on the dealer.
However, finding alternative games like Pai Gow Poker, Pontoon, and Sic Bo can be a challenge despite instructions being provided. If you are looking for baccarat, craps, Pai Gow, or other games, you may want to consider playing elsewhere.
It’s important to note that Cool Cat Casino does not hold a current iGaming license or any valid RNG certification.
Cool Cat Casino does not offer many blackjack options. Classic blackjack is available alongside variants with side bets, such as Suit ‘Em Up and Perfect Pairs.
Cool Cat Casino welcomes players who want to practice for free. You can try out demo-play blackjack without paying anything.
However, it’s disappointing that Cool Cat doesn’t have a live casino where you can test your blackjack skills against the best dealers.
Realtime Gaming’s blackjack games are great for beginners, but it would be nice to have more options.
Roulette is a traditional game commonly found in brick-and-mortar casinos, but at Cool Cat Casino, players can only access one variant of online roulette – European Roulette.
This game can be found under the Specialty Games tab, though it may not be as refined as similar offerings from larger developers such as NetEnt or IGT.
Nevertheless, RTG’s European Roulette provides an instant-play experience with a lower house edge than American Roulette. While the game selection may not be extensive, players can still test their strategies or try their luck with real money.
Table Poker Games & Pai Gow Poker
Cool Cat Casino’s selection of table poker games and Pai Gow Poker is lacking, with only one or two alternatives available for blackjack players. Tri Card Poker is the only option for those looking for a simple casino game similar to Three Card Poker.
Cool Cat Casino offers a small selection of specialty games alongside their standard offerings. Keno and European Roulette can be found in the instant-play games lobby, as well as instant-win games like Banana Jones and Fish Catch where players can roll the dice or fish out a big catch for a chance to win cash prizes.
List of Software Providers at Cool Cat Casino
Realtime Gaming (known as SpinLogic in the North America market) powers Cool Cat Casino, which means players won’t find top-quality games from providers like IGT or WMS. This casino is best suited for US players looking for simple gaming fun online.
Can I Play Cool Cat Casino Games for Free?
Players can play casino games for free at Cool Cat Casino, but must have a valid account first. Games can be played through the desktop client, online browser, or in Practice Mode on a smartphone.
Cool Cat Casino Welcome Bonus
The Cool Cat Casino offers an attractive welcome bonus for new players. By using the code ALLCOOLGAMES, players can receive a deposit bonus of 250%.
Furthermore, there is a welcome bonus of 200% with 50 free spins on Popinata available with the code WELCOME200. The playthrough terms for the welcome bonus are quite lenient, with a requirement of only 15x playthrough and no restrictions on cash outs.
However, it is important to note that certain restrictions do apply to table games.
Cryptocurrency Welcome Bonus at Cool Cat Casino
While Cool Cat Casino accepts Bitcoin payments, they do not offer a specific cryptocurrency welcome bonus.
However, players can still receive the $50 welcome bonus as the coupon is automatically applied.
Recurring Bonuses at Cool Cat Casino
Cool Cat Casino offers several large reload bonuses for slots players, including deposit bonuses and free spins. Promo codes must be used to claim these bonuses, such as the 300% deposit bonus with 50 free spins on the I, Zombie slot or the 330% welcome bonus with 50 free spins on Popinata.
The sign-up bonus at Cool Cat Casino has a wagering requirement of 30x.
However, players can take advantage of more favorable wagering terms on the 250% welcome bonus with only a 15x rollover requirement and the 200% sign-up deal with just a 5x rollover requirement for Keno and slots games.
Live Dealer Games at Cool Cat Casino
Unfortunately, as an RTG casino, Cool Cat does not offer live dealer games. They have not partnered with any live casino operators like Visionary iGaming.
Banking Methods at Cool Cat Casino
Cool Cat Casino has a limited selection of payment methods available for deposits and withdrawals. Deposit options include Visa, MasterCard, Discover, American Express, and Bitcoin.
NETELLER is also accepted for players outside the United States. Deposits are processed instantly, but the casino charges service fees which vary based on deposit amount.
Deposit Methods at Cool Cat Casino
Players can deposit using Visa, MasterCard, Discover, American Express, and Bitcoin. Debit cards have limits of $30 to $250, while the Player Rewards Program has limits of $25 to $100.
Bitcoin and Litecoin have no maximum limits, with minimums of $30 and $20, respectively. Cryptocurrency deposits are free of charge, but credit card deposits incur fees ranging from 1% to 10%.
Customer Support at Cool Cat Casino
Cool Cat Casino offers multiple support options, including 24/7 live chat and email support. They also have a comprehensive FAQ page and a blog with news, game guides, and tips. The live chat agents are experienced and polite.
Cool Cat Casino FAQ
Where is Cool Cat Casino licensed?
Cool Cat Casino is believed to be licensed in an offshore jurisdiction such as Curacao.
However, information about its licensing is scarce on the casino’s website.
Is Cool Cat Casino legitimate?
No, it is not. The casino is owned and operated by the Virtual Casinos Group, which has a reputation for being a rogue operator.
Despite attempts to improve its image, the group has not obtained a proper gambling license.
Therefore, Cool Cat Casino cannot be considered legitimate.
How do payouts work at Cool Cat Casino?
Players can withdraw their winnings from Cool Cat Casino through bank transfer, checks, and Bitcoin.
However, withdrawal periods can take up to 7 business days, and players have reported delays due to unnecessary ID checks.
Additionally, the casino charges fees for withdrawals.
Does Cool Cat Casino pay real money?
Yes, players can win real money playing slots and table games at Cool Cat Casino. However, the fairness of the games cannot be verified.
The casino also has a history of denying player payments and closing accounts without explanation. It is recommended that players have all the necessary ID documents on hand if they wish to play for real money at Cool Cat.
Who owns Cool Cat Casino?
Cool Cat Casino is owned and operated by the Virtual Casino Group, which manages several online casinos featuring RealTime Gaming slots and games.
Players over 21 years old based in the United States can play at Cool Cat without providing a Social Security Number to verify their account.