Golden Cherry Casino

Golden Cherry Casino Review

Golden Cherry Casino, located in Curacao, was founded in 2012 as part of the United Management brand, which unites online gambling sites.

This website, made in a bright golden-red design, offers players about 200 high-quality games created on the basis of Rival Gaming software. Being one of a dozen casinos focused on the USA, this site offers attractive bonuses with simple conditions to keep players satisfied.

After spending some time playing on the site, we learned a lot about its work, payouts and game selection. Before registering an account, check out our unbiased review of this online casino.

Who can play

Players over the age of 18 can create an account and play for real money. However, there are some country restrictions. These include Canada, Jordan, Romania, Israel, Turkey, Poland and Ukraine.

Who licenses this site for online gambling?

The license for online gambling on this site was issued by Curacao eGaming. This unit of the Government of Curacao has been responsible for checking websites and issuing licenses since 2002.

Many companies choose Curacao to host their gambling establishments due to low taxes and less stringent licensing rules compared to other states such as the United Kingdom.

Banking operations at Golden Cherry Casino

New players can start wagering real money with a minimum deposit of $25. The maximum deposit limit is $2,000 set by the casino. All deposits are processed without commission.

What deposit methods are accepted?

Players from the USA can make deposits via bank transfer, click-and-buy, as well as using any Visa or Mastercard credit or debit card.

Non-US players can make deposits using these methods (with the exception of click and buy), as well as EcoPay, Skrill Moneybookers, uKash and Neteller.

What payment methods are accepted?

Players can request a payout on any day of the week via bank transfer, check or Neteller. Withdrawals must be at least $100, maximum $2,500 per week.

As you progress through the player classes, you will be able to withdraw up to $4,000 per week. Any player who wins an amount exceeding this limit will be paid in weekly installments.

The player’s class is a real “grey area” on this site. There is no definition of this term on the site, and it cannot be obtained from the support service.

In short, we found out that the player’s class is determined by the casino based on the number of wagers and deposits that the player makes. The more you play, the higher your withdrawal limit will be.

What are the payment deadlines?

Payment processing at Golden Cherry is surprisingly slow. Expect up to 10 business days to review your payment request, as well as another 5-10 days to process your payment to an approved funding source. If you request payment by check, it may take from 30 to 45 business days before receiving the funds.

In addition, within 4 weeks after submitting a payment request (if you have not already done so), you must confirm your identity.

If you do not provide the necessary documents within 4 weeks, your account will be blocked and your winnings will be canceled.

Welcome Bonus

Start on the right path with the $3,000 welcome bonus that is offered when registering a new account. Using the CHERRY SLOTS promo code, you will receive a 300% bonus up to $3,000 on your first deposit of $25.

This casino also offers a welcome bonus of $888. On the second and third deposits (or on the first and second, if you do not use other bonuses), you will receive 50% additional up to $444 – each time – using the bonus codes CHERRY1 and CHERRY2.

What are the conditions for receiving bonuses?

All deposit bonuses require a 30-fold rollover of the bonus and deposit amount. Players can only use these bonuses to play slots and table games. Any no deposit bonuses require a 30-fold rollover and have a maximum cashout of 10 times the amount of the free bonus.

Game selection and software

You will find about 200 games in this casino. While there are plenty of video slots, interactive slots, table games and video poker to choose from, the casino lacks live dealer games and the possibility of mobile gaming.

Instant play is also not available. To access this collection of flash-based games, you need to download the desktop client.

In general, the quality of these games corresponds to the “average” level of an online casino. Rival software offers a unique set of games, but the graphics quality does not keep up with time.

This developer also releases few new games every year. We’ve divided the games into sections to give you an idea of what to expect.

Slot Games

As we often see, most of the game library consists of popular slot games. In this casino, you can choose from several classic 3-reel slots, a large selection of video slots or several new interactive slots.

Unfortunately, there are no jackpot games at this casino at the moment. There are several favorite Rival games in the library, such as Hero’s Realm, Dog Pound and Reel of Fortune.

However, the most notable are interactive slots (islots), which have become a popular choice among developers offering them.

In these games, players discover parts of the story that match the theme of the game, such as the Robin Hood theme in Sherwood Forest or the galaxy theme in Cosmic Quest II. iSlots can be seen as a cross between old-style video games and traditional video slots.

Bingo and specialty games

In the specialized games section, you will find many other games to choose from. Among them are keno, keno Vegas Jackpot, bingo for 30 and 80 balls, as well as half a dozen different scratch cards.

These offers are just the cherry on top of the ice cream, which is already a dynamic selection of games available on this site. Overall, they are fun to play and can be a quick way to earn a few dollars.

Video poker and board games

When it comes to video poker and board games, Rival’s software is quite adequate. We can say that the games work smoothly and are easy to interact with.

However, the graphics quality leaves much to be desired in the modern digital age. Whether you choose Jacks or Better, Double Poker or one of the multi-armed games, you will get your portion of classic video poker games thanks to a small selection.

The offer of table games is about the same size and includes a small number of variations of blackjack and roulette. Craps, PaiGow Poker and Red Dog are just some of the other board games that you will find in this collection.

What casino software is used on this site?

Rival Gaming software is used on this site. This developer is based in Cyprus and is known primarily for its attempts to stay ahead of the competition.

Although the graphics of their games could use an update, the overall style of play, the bonuses offered and the design of the casino are on top.

Among the notable features of this company are iSlot’s offerings, the advanced IdentiPrint tracking feature that marks all movements made at the casino, and the customer support service, which operates separately from the company itself.

Who checks this site for honesty?

GLI – Gaming Laboratories International was founded in 1989. This company is engaged in testing online and offline casino and lottery games for the generation of random numbers and the honesty of payouts.

GLI tests Rival games every month to make sure their standards are met. As the largest and only internationally accredited testing organization, GLI puts its seal of approval only on the best companies.

Casino reputation

Golden Cherry is still new to the game, as it was founded only in 2012. Up to the time of writing this review, the company had no problems with non-payments or other problems with customers.

We recommend that all players carefully read the terms and conditions of the game on this site, as we described above, in order to fully understand the bonus terms and payment terms before creating an account. This will help to avoid disappointment in the future.

This site is owned and operated by NetAd Management, a Belize-based company that has nine skins as part of its family.

What is the quality of customer service?

Rival provides its own customer support service through a desktop client for all issues related to the games you play. These employees are ready to help and solve any problems you may have with casino games.

However, outside of the client, you will have to deal with the Golden Cherry support service, which is adequate at best.

These employees have basic knowledge of how to help you, and it is obvious that they work at several different Netad Management casinos at the same time.

The chat responds slowly – this indicates that they are helping several players at once. The response time by email can be up to 5 business days.

How are customer complaints handled?

One of the features that we were not impressed with is the way customer applications are processed. Players are required to report any incident to the casino’s support line within an hour of its occurrence.

After that, the issue will be reviewed and a decision will be made within two working days. Despite the fact that this is a timely way to solve any problems with the casino, it is also a short time for everything to be done.

If you are not satisfied with the solution to the problem, the only option for you is to contact Curacao eGaming with an official complaint at email.

Final opinion

When it comes down to it, Golden Cherry is a pretty decent online casino for players from the USA. Starting with the selection of games, the library is diverse and offers players enough variety to always have the opportunity to try something new.

Although the lack of live dealer games and a mobile casino is a bit disappointing. The bonuses offered are another high note for this site.

The welcome bonus is very large, which will allow you to easily triple your first deposit and use this money in the game. All bonus conditions are simple: a 30x rollover is required, and no deposit bonuses are limited to 10x.

What this casino falls short of is customer service and how they handle customer statements. It is always preferable for the site to be part of a third-party judicial service that can help solve the problem in an unbiased manner.

Golden Cherry reviews claims quickly, but at the same time offers only a short period of time to file a claim before it is likely to be canceled.

Another problem is the long payment deadlines. Up to three weeks or more to receive a payout? In the digital age, this seems unwise.

But more importantly, players do receive payouts without problems. If you are not confused by the expectation, then this is not a bad deal.

Finally, we like interactive slots. This is a new type of slot games that only a few developers offer. As for the game’s developer, Rival, their customer support team is certainly head and shoulders above the rest. Thanks to the additional levels of security provided by Rival, you can feel confident and calm while spending your dollars.