- Accepts Cryptocurrencies
- Fast withdrawals
- Home to multiple gaming providers
- 24/7 live chat
- Mobile-friendly gaming
- Does not support fiat payment options
- Can experience slow live chat response times
Heatz Casino Review
Heatz is an online casino that exclusively accepts cryptocurrency payments. The casino is operated by Stake Seven Limited B.V., which is based in Curacao.
While the casino has a user-friendly interface and a wide selection of games, it does not offer any welcome packages or permanent bonuses. This lack of enticing bonus offers makes it difficult to recommend the casino to players.
Heatz Casino has a rewards program that features ten VIP levels with increasing prizes and rewards. The level you are on is determined by the amount of money you have wagered in the casino.
For example, you need to have wagered at least USD 3,000 to reach the first level, and a minimum of USD 2,000,000 to reach the highest level.
As you progress through the levels, you will receive daily rakeback, weekly cashback, and monthly bonuses. All players start with a 5% rakeback and 0% cashback, regardless of their VIP level.
However, both cashback and rakeback increase as you climb higher up the VIP ladder. Players who reach the first level receive 10% daily rakeback and 1% weekly cashback, while those who reach the highest level receive 20% daily rakeback and 10% weekly cashback.
Additionally, the casino offers a special monthly bonus to players who have reached at least the first level. The bonus amount varies depending on your VIP level, with higher levels receiving better bonuses.
You can keep track of your VIP level, the number of wagers needed to reach the next level, and the awards you have claimed so far by visiting the “Rewards” tab on your account page.
Unfortunately, Heatz Casino does not offer any other promotions apart from its rewards program.
However, occasional promotions are listed on the “Promotions” page.
Heatz Casino boasts a game catalog with over a thousand titles from top developers such as Betsoft, NetEnt, and Pragmatic Play.
You can access the catalog by clicking on the “Casino” link in the left-hand navigation menu. The catalog can be sorted by category, including “All Games,” “Favorites,” “Popular,” “New,” “Live Casino,” “Feature Buy,” “Megaways,” and “Jackpot.”
The casino offers hundreds of live casino titles, including popular table games like Blackjack and Baccarat, as well as game shows like Monopoly and Deal or No Deal.
In addition to categories, you can search for games by name to quickly find what you’re looking for.
Deposits and Withdrawals
Heatz Casino accepts only cryptocurrency payments and supports withdrawals using seven different cryptocurrencies, including Bitcoin, Ethereum, and Tether.
To make a deposit, you need to transfer the cryptocurrency to Heatz’s wallet. Click on the Deposit button in the middle of the navigation menu and select your preferred cryptocurrency to find the casino’s crypto address.
Once the funds have been sent to the casino’s wallet, they will become available in your account for play. If you do not have any cryptocurrency, you can purchase it directly from the website by using your VISA or Mastercard credit or debit card to buy cryptocurrency by clicking on the “Buy Crypto” option available under the cashier tab.
Withdrawals can be issued to any cryptocurrency wallet in which the casino supports. You can locate the cashier tab to request a withdrawal once you have bet at least once your deposit amount.
To comply with anti-money laundering regulations, the casino might require that you complete the Know Your Customer (KYC) verification process before issuing a withdrawal.
If you request a withdrawal before making one bet after your deposit, you’ll be charged a processing fee. More information on completing the verification process can be found in the “Verification Documents” section provided below. Payment method limits may vary and are listed under the “Payouts” tab.
Deposit Methods: Binance, Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, MasterCard, Tether, Visa.
Withdraw Methods: Binance, Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, Tether.
Safety and Licensing
Heatz Casino is operated by Stake Seven Limited B.V. and is licensed in Curacao. The Curacao license is currently the only license that allows crypto gaming, and all crypto casinos, like Heatz, are registered there.
While the Curacao license may not have the best reputation, there are no complaints against the casino’s parent company, and Heatz appears to be a safe place to play.
If you feel that your gambling is turning into an addiction, the casino offers a self-exclusion period and personal limits. With a self-exclusion period, you can temporarily limit your access to the casino, while with a personal limit, you can limit the amount of funds you are allowed to deposit and wager at the casino over a given period.
To activate a self-exclusion period or set personal limits, contact the casino’s support team via live chat or email.
Heatz Casino’s customer support is available via live chat and email. To start a chat with one of the casino’s customer support representatives, click on the live chat bubble in the lower-left corner of the page, enter your name and email, and wait for a member of the support team to become available.
If a member does not become available while you are online, your query will be answered via email.
Additionally, the casino can be reached via their Instagram account, which can be accessed from the “Instagram” link under the “Community” section in the page footer.
There, you can also find the casino’s FAQ with answers to some of the most common problems.
Design and Navigation
Heatz Casino boasts a sleek and user-friendly interface that is both easy to navigate and quick to become familiar with.
The majority of the site’s features, such as the game library and promotions page, can be accessed through the expandable navigation menu on the left-hand side of the screen.
Deposits can be made by clicking on the balance indicator in the center of the top navigation bar, while account settings can be accessed by clicking on the balance indicator on the left-hand side of the top menu.
From your account settings, you can manage your personal information, track your progress in the rewards program, upload verification documents, and more. It is found the interface to be user-friendly and encountered no issues during our testing.
The casino’s simple and intuitive interface is just as easy to use on mobile devices as it is on desktop computers. Both versions are nearly identical and offer the same features.
Heatz has partnered with some of the top iGaming slot developers, and most of the games in the casino’s catalog are optimized for mobile devices, ensuring a great gambling experience regardless of the platform.
Heatz Casino is a decent crypto gaming site with an attractive interface and a solid selection of games, but it lacks a permanent bonus offer.
Frequently Asked Questions
Does Heatz Casino accept fiat deposits?
No, Heatz Casino is a crypto-only platform and does not accept any fiat payment options.
However, the casino allows you to purchase cryptocurrencies directly from the website using your VISA or Mastercard card.
What languages is Heatz Casino available in?
Heatz Casino is available in English and German. You can switch between the languages by selecting the preferred option from the drop-down menu located at the top of the left-hand navigation menu.
Can I open multiple accounts with Heatz Casino?
No, you are only allowed to open one account with Heatz Casino. Opening multiple accounts is strictly prohibited and will result in the termination of all duplicate accounts and the confiscation of any associated funds.
Who is eligible to open an account with Heatz Casino?
All players who are of legal gambling age in their jurisdiction and reside in a jurisdiction where online gambling is legal are eligible to open an account with Heatz Casino.
It is your responsibility to ensure that you are not violating any local laws when playing at the casino. The casino does not block players from any region, but it is not obligated to pay out any winnings if you have played from a jurisdiction where online gambling is illegal.
What kind of bonuses does Heatz Casino offer?
Heatz Casino does not offer any regular bonuses, including a welcome package.
However, the casino does run occasional promotions that include free spins, deposit bonuses, and cashback.
If there are any ongoing promotions, you can find them listed under the “Promotions” tab on the left-hand navigation menu. The casino also offers a rewards program.