- Home to several software companies
- Live chat
- Mobile friendly games
- User friendly lobby
- Live chat not available 24/7
General information about StayCasino
StayCasino is highly rated by iGamingScan and our players if you want to choose a casino you can trust.
Our online casino reviews can provide you with all the basic information, but it is also worth reading StayCasino player reviews. These reviews are written by iGamingScan members who have tried and tested the casino.
Play your favorite games in a web browser or head to a mobile casino to play on the go.
Payment methods and options at StayCasino
The casino offers many secure payment methods, including major credit and debit cards and e-wallets. You can also play in cryptocurrencies via CoinsPaid. We have listed all the supported payment methods above.
However, they vary from country to country. Once you register at the casino and open a cashier, you will see which methods are available.
The minimum deposit and withdrawal amounts range from €10 to €20 and there are no fees. The maximum amount depends on the payment provider. Withdrawals exceeding this amount can be made in installments.
The casino allows withdrawals of up to €10,000 per week and up to €30,000 per month. Up to €4,000 can be withdrawn per day, except for VIP players. Progressive bonuses are paid out in full.
The casino strives to process withdrawal requests as quickly as possible, which can take up to 72 hours. Withdrawals may take longer as ID documents need to be sent and verification is not included in the required time frame.
StayCasino Customer Support
If you want to get in touch with the casino, you have several options. The fastest and easiest way is to use live chat. Enter your name and you will be immediately transferred to a chat agent. During busy periods, you may be asked to wait in line.
The chat is available 24 hours a day and operates primarily in English.
However, even if you speak another language, you can enter a question and an agent will assist you with an interpreter.
If you wish to contact the casino in another way, you can write an email. You can write directly from your mailbox or go to the support section and use the online contact form that is available to all users. You will then receive a reply to the email address you provided.
There is also a comprehensive FAQ (Frequently Asked Questions) section. Here you will find answers to the most frequently asked questions about your account, deposits, withdrawals and bonuses.
The casino offers thousands of games from a variety of software providers, including some of the world’s best known brands.
There are many online slot games, including the latest bonus games. The lobby is user-friendly, so you can quickly choose your favorite provider, and you’re spoiled for choice.
Additional filtering options allow you to alphabetize the games by popularity or quickly browse the latest games that have just been released.
The casino also offers a range of table games, including versions of the most popular blackjack, roulette and poker. There are also games such as baccarat, pontoon and casino poker.
If you like live casino sites, this is also a great place to be. All of these games are played in a real studio with real dealers.
You can play against each other or against the dealer – some games are open 24 hours a day, seven days a week, while others are open at different times.
StayCasino bonuses and promotions
If you have just signed up at StayCasino, you can claim a generous welcome bonus. This bonus is valid for your first five deposits up to a total of €5,000 and 300 free spins. The bonuses are credited in the following order
1st deposit – 100% up to €/$500 + 100 SF
2nd deposit – 75% up to €/$300 + 50 SF
3rd deposit – 75% up to €/$500 + 50 SF
4th deposit – 50% up to €/$700 + 100 SF
5th deposit – 100% up to €/$1,000
6th deposit – 120% secret bonus up to €/$2000
The minimum amount required to claim the welcome bonus is €20 per deposit. It should be noted that the x40 turnover requirements set for bonuses and free spins must be met.
Free spins are only valid for three days after receiving them, so use them before they expire. Match bonuses, on the other hand, are valid for 14 days.
Apart from the welcome bonus and free spins, StayCasino has other promotional offers. For all existing players, there are a number of weekly reload bonuses.
Finally, there is a VIP loyalty program that you can join after making your first deposit. Under this program, you are entitled to a number of bonuses, gifts and rewards.
StayCasino’s Commitment to Responsible Gaming
The casino wants you to have fun and play responsibly. The Personal Limits feature gives you access to the tools mentioned above.
You can limit your deposits, losses, wagers and expenses. You can find this feature in the “Personal Limits” section of your account. You can change your limit at any time.
The reduction of your limit will be shown immediately. However, you can only increase your limit after you have confirmed it by email and your previous limit of the same type has expired, to avoid hasty decisions.
If you need more information or help with your personal limit, please contact the casino’s support team.
More detailed information about each tool and links to external organizations that can help you can also be found on the Responsible Gaming tab at the bottom of the casino page.
How do I create an account on StayCasino?
Just click on the “Register” button and fill in all the fields. You will then receive an email with a verification link. Click on the link and enjoy.
How do I add another currency to my account?
It’s very simple. Go to your account and select “Portfolio”. Click on the “+”, select the currency of your choice and enjoy.
What are the minimum amounts I can deposit and withdraw?
The minimum deposit and withdrawal amount is €20 and its equivalent.
How quickly can I get paid?
In general, you can get paid instantly, but it depends on your payment method.
How can I find out what percentage of my bonus I will get?
Just go to your personal page. There you will find all the information about your active bonuses and the required bonus percentage.
How do I claim my welcome bonus?
Make a deposit. When you make a deposit, check the “Yes, I want to receive a bonus on my deposit” box. Your bonus will be credited automatically as soon as you make your deposit.
I received a bonus, but the wagering requirement for the bonus is not reduced, why?
Wagering requirements vary by casino game. You can find more information on bonus wagering on the “Bonus Terms and Conditions” page.