X1Casino Review - Igamingscan
X1Casino
3.2

X1Casino

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Pros
  • 24/7 Customer support
  • Good choice of payment methods
  • Multilingual live chat agents
Cons
  • Low monthly withdrawal limits
  • Withdrawals can take 48 hours

General information about X1Casino

X1Casino is an online casino licensed and regulated by the Government of Curacao. As this casino has recently been added to IG, you may not see X1 player reviews yet.

However, we have prepared a forum where you can find real players who may have their own experiences. Share your own experiences by uploading your own review to X1Casino.

When you visit the casino, you can choose from five different languages and play instantly via a web browser or a modern smartphone or tablet.

In our online casino review, we will present the most important aspects of the casino: payment methods, support, games and much more.

Payment methods and options at X1Casino

At X1Casino, you can make deposits and withdrawals using a wide range of payment methods, including Visa, Skrill and Neteller. The number of methods available may vary depending on your country of origin.

The payment page does not yet list fees, but you should be able to find this information at checkout. The minimum deposit amount is €10 and the minimum withdrawal amount is €20, but this may vary depending on the payment method you choose.

The maximum amount you can withdraw each week is €2,000, or €5,000 per month. Exceptions can be made for VIP players.

Withdrawals require account verification. However, you can verify your account at any time by contacting the chat room. You will receive an email from the KYC team asking you to upload your documents within the time limit.

Once all documents are approved, our finance department may take up to 2 business days to process your withdrawal.

x1 casino

X1Casino Customer Support

If you need any help or assistance, you can contact the casino’s customer support team. The first thing we noticed is the lack of a support tab at the bottom of the casino website. However, chatting is the fastest way to get help.

You can activate it by entering your name and email address and selecting the department relevant to your problem. You will be shown an average and estimated waiting time before being connected to the chat agent.

With this feature, you can get help at any time. The customer service representatives are trained to answer questions in English, French and German.

If you need further assistance, you can write to the casino and you will receive a response as soon as possible.

You can also view the answers to the most frequently asked questions on the FAQ page. Topics like bonuses, deposits and withdrawals have been added, but these are just some of them.

Games at X1Casino

This casino has some of the most reputable game providers in the industry, and with over 20 games to choose from, you can enjoy a wide variety of games, including new slots, old slots, Mega games, themed games, and more.

If you are a fan of table games, there is a huge selection available for you to choose from. You can play the latest online casino card games, roulette and much more. You can also check out live casino games streamed directly from the studio and run by professional croupiers. All of these games are now available directly in the mobile casino.

Many of the games are grouped by category, so you can easily navigate to your favorite games. You will easily find the newest and most popular games. If you prefer a specific provider, you can use the filter options to view their games. You can select individual providers or multiple providers at once.

This is all through the filter options; however, there is also a search engine that you can use. It is available on every page, not just in the games lobby. Just type in the name of the game you want to play, and the casino will find it in seconds.

X1 Casino’s commitment to responsible gambling

You need to understand the potential risks associated with problem gambling. X1’s Responsible Gambling tab helps you do just that. It includes suggestions on how to keep your gambling under control and where to go for help.

We’ve listed all the available responsible gambling tools you can use when you need a break or need to control yourself. You can find these tools in the Limits section of your account.

If you need to take a break, you can take a break from 24 hours to 30 days. If you need a longer break, you can ask the casino to exclude yourself via chat or email. This can last from six months to a year or permanently.

If you are unsure about your gambling behavior, you can find a link to the GamCare self-assessment test on the website. This test allows you to answer a few questions and rate yourself on a scale of 1 to 10, depending on how much the questions apply to you.

Afterwards, you will receive personalized advice on how to take the next step. You can also find tips for responsible gambling on the casino website.

FAQ

How is my privacy protected at X1Casino?
Is X1 Casino safe?
What games does X1Casino offer?
How do I make a deposit at X1Casino?
Does X1Casino currently offer no deposit bonuses?
Who owns X1Casino?
How many slots and games does X1Casino offer?

X1Casino Details

Restricted Countries
Licences
Established
Affiliate Program
Live Chat:
Contact:
1.0
Trust & Fairness
3.8
Games & Software
3.0
Bonuses & Promotions
5.0
Customer Support
3.2 Overall Rating

5 Replies to “X1Casino”

  • Kate says:

    The account validation procedure was quick and easy, which made the service offered great. When assisting me with the procedure, the staff was professional and patient. I’m dedicated to continuing to support X1Casino because of this fantastic service.

  • James says:

    XICasino cashback program is a wonderful addition. Knowing that I can get some money back if a session doesn’t work out gives me piece of mind because it will lessen the blow.

  • Zack says:

    XICasino is one of the top online casinos available, with a staggering selection of games and exceptionally substantial bonuses. The weekly reloads bonuses, which allow me to indulge in playing my favorite games for prolonged periods of time, are what I find attractive.

  • Lorenzo says:

    I happened onto this amazing casino by accident while watching a friend play at its tables, and I immediately felt the need to visit there for myself. I was pleasantly surprised to discover that I was pleased by everything about it. I never ran out of money because to the casino’s generous bonuses, which were offered soon away. On the two instances I chose to withdraw, the process was simple and painless. Due to the abundance of possibilities provided, I can without a doubt recommend this casino to any tournament aficionados.

  • David says:

    I can’t say enough good things about my experience. This week, I played for the first time, and I ended up winning. I was a little concerned after reading certain reviews, but I was pleasantly impressed by the website’s simplicity to use, excellent customer service, and prompt replies. Everything went without a hitch, and the staff there provided excellent assistance as my paperwork was processed quickly. I received the best help possible. My earnings were ultimately processed and sent to my account. A positive experience all around.

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